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The Unit of One
The Investigations

The Unit of One

What kind of firm emerges when the cost of knowing each customer collapses? Five essays following four objects and the people who keep them: a green pencil, a wall of failed prints, a cloth ledger, a brass grain probe. Beneath the portfolio, the forecast, the averaged product and self-certified trust lies one machine being unbuilt, the firm as an apparatus for guessing about people it could not afford to know.